Privacy Policy

We, S.C. DELCASE S.R.L., care about your privacy. This privacy notice explains the collection, use, dissemination, storage and protection of your personal information and data. This privacy notice applies to the supply of our services through the medium of our website, regardless of the way in which they are accessed or utilized, including through mobile devices.
Any change brought to this privacy policy is to be announced via email.

What personal data we collect & why

Sign-up

Information you provide when you sign up for an account: name, surname, email

Navigation

Information that is automatically collected when you navigate our website, such as page display statistics, web traffic, URL address, IP address.

Cookies

Personal information collected by our use of cookies, such as the pages you view, the links you access and any other actions you take on our website.
Their purpose is to personalize the user experience, to verify their past activities on our website and to offer specific content based on that data.
The user consent is given by checking the ACCEPT button found in a pop-up window when accessing our website.
These kinds of data are stored for a maximum period of time of 2 years, depending on the cookie type.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Analytics

We use analytics for better reporting of navigation and issues on our website. You can opt-out anytime by disabling the specific cookies.

Payment

We do not store any banking related data, all payments are done through a secured partner (ING, Amazon, PayU…) that will process your payment without disclosing your private banking information to us. We will use and store temporarily information required for shipping (name, surname, address, phone).

How long we retain your data

We keep your personal information as long as it is necessary for us to provide the services you solicited safely, or for other purposes, such as the compliance to the legal obligations, solving disputes and implementation of our policies. According to legal provisions in effect, we are required to store your relevant personal information for a minimal period of time in order to serve for a possible investigation or litigation for the law enforcement agencies. After the storage of your personal information is no longer necessary, we will dispose of it in a safe manner.

How we protect your data

We protect your personal information using modern security measures in order to reduce the risks of loss, incorrect use, unauthorized access, disclosure and modification.
Specifically we use data encryption and keep services’ security up to date with regular maintenance.

What rights you have over your data

  • You have the right to be informed about the way in which your data is being used;
  • You have the right to access your personal data;
  • You have the right to modify your data in the eventuality of it being wrong or incomplete;
  • You have the right for your information to be deleted (a.k.a. The Right to be Forgotten), in order not to be included in any further communications or processing;
  • You have the right to restrict the processing of your data beyond simply storage purposes;
  • You have the right to transfer your data in order for others to use it on other platforms or services;
  • You have the right to object against your data being used in marketing campaigns;
  • You have the right not to be part of any decision based exclusively on the automated processing, including by signing up for an account, which produces legal effects regarding the person concerned or affects them in a similar and significant way.
    We are to respect your legal right to solicit the deletion of your personal data from our system.

Data Sharing

We will not share, sell, lease or disclose your personal data in any way to third parties without your explicit consent.

Data Breach

In the unlikely event of a security breach to your personal data, we will notify the A.N.S.P.D.C.P., with no unjustified delays, with the exception of the case in which it is very unlikely for it to generate any kind of risk to the individual rights.